GDPR Privacy Policy
Business Name: Mason Carpentry Solutions
Owner: Steve Mason
Contact Email: steve@masoncarpentrysolutions.co.uk Contact Phone: 07934860896
Effective Date: 25th March 2026
1. Introduction
Mason Carpentry Solutions is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR).
2. What Data We Collect
We may collect and process the following personal data:
- Name
- Address
- Email address
- Phone number
- Project details and requirements
- Communication records (emails, messages)
- Payment information (bank transfer records only)
3. How We Collect Your Data
We collect data when you:
- Contact us via phone, email, website, Facebook, or Instagram
- Request a quote or service
- Enter into a contract with us
4. How We Use Your Data
We use your data to:
- Provide carpentry services
- Respond to enquiries
- Prepare quotes and invoices
- Communicate about ongoing work
- Maintain business and accounting records (via Xero)
5. Data Sharing
We do not sell your personal data. We may share your data with:
- Accounting software providers (e.g. Xero)
- Accountants or bookkeepers
- Suppliers or subcontractors (only where necessary)
6. Payments
We do not take online payments. Payments are made via bank transfer (BACS). We do not store full bank details beyond what is necessary for invoicing and record-keeping.
7. Data Retention
We will only retain your personal data for as long as necessary, typically up to 6 years for financial records.
8. Your Rights
You have the right to access, correct, delete, or restrict your personal data.
9. Data Security
We take appropriate measures to protect your data.
10. Website and Cookies
Our website may use basic cookies to improve user experience.
11. Social Media
We use Facebook and Instagram for business purposes. Their own privacy policies also apply.
12. Changes to This Policy
We may update this policy from time to time.
13. Contact Information
Mason Carpentry Solutions Cambridge CB24
steve@masoncarpentrysolutions.co.uk
